Training & Support
We thrive on helping our franchise partners succeed in what is usually a completely new industry to them. You don’t need prior experience in window cleaning or in business – we'll show you how to replicate our success for yourself, with our guidance supporting you every step of the way.
We understand that people are different, and learn differently, so we've developed a dedicated Franchise Training website which gives you information in written, video and audio formats. Choose the style that suits you and enjoy access to everything, everywhere, anytime.
We're not looking for people who want to be a window cleaner - we're looking for like-minded people who see the opportunity to grow and manage a multi-van business.
“Taking part in training and getting ready for pre-launch with other soon-to-launch franchisees there was a sense of camaraderie, excitement and belonging that we are all part of something great, that would be life-changing.”
Including plenty of personal time with My Window Cleaner’s directors, we make sure you’re fully confident and ready to go before your launch. Initial preparation covers:
You’ll spend time with our very best cleaners until you're confident: learn from the best, and you'll become the best!
Comprehensive training on Gloria, our industry-leading and user-friendly technology that helps run your business
Equipment & legals
Exclusive discounts from our partnerships on everything from your workwear to vehicles to business insurance
Includes an optimised & personalised website page, with SEO, a mass leaflet campaign, Facebook and Google online advertising
“The training was really thorough and well paced. The trainers were patient with everybody which is great as personally I am not the best with IT or admin so if I can do it, anyone can.”
MWC Cardiff East
From there you’ll have everything you need to scale up quickly – including constant support from experienced people whenever you need it:
Business management system
Gloria helps you grow smoothly and efficiently, including online booking & payments
Experienced advice & guidance
Regular in-person visits from our franchise director keep you on track and confident
Customer support team
Our centralised team assist you with bookings, customer queries and communications as needed
Training for your employees in the MWC way and refresher training whenever you need it
Proven marketing methods
Tried, tested and fully tracked campaigns that give the best return on marketing budget
Automated invoicing & accounting
Spend time growing, not on admin, with many accounting processes automated for you
“The ongoing support is first class. A great team providing real empathy and encouragement without ever being intrusive.”
MWC North West Devon