TRAINING & SUPPORT
We judge our success by the success and happiness of our franchise network. From day one, and year-on year, we strive to bring the best systems, training and support to your door.
We understand that people are different, and learn differently, so we help you play to your strengths. As well as our classroom-based and on-the-ground training, we’ve developed a dedicated Franchise Training website
which gives you lifetime access to all the information you’ll ever need in written, video and audio formats. Choose the style that suits you and enjoy access to everything, everywhere, anytime.
We thrive on helping you to make your franchise a success – regardless of your background. We’re not looking for people who want to be window cleaners, we’re looking for like-minded, ambitious professionals who see the opportunity to grow and manage a multi-van business. With our wraparound training and support, we get you there, fast.
Dave & Karen Prewer,
Including plenty of personal time with My Window Cleaner’s directors, we make sure you’re fully confident and ready to go before your launch. Initial preparation covers:
You’ll spend time with our very best cleaners until you're confident: learn from the best, and you'll become the best!
Comprehensive training on Gloria, our industry-leading and user-friendly technology that helps run your business
Equipment & legals
Exclusive discounts from our partnerships on everything from your workwear to vehicles to business insurance
Includes an optimised & personalised website page, with SEO, a mass leaflet campaign, Facebook and Google online advertising
Once on the road, you’ll have everything you need to scale up quickly – including constant support from our team of experts whenever you need it:
Business management system
Gloria helps you grow smoothly and efficiently, including online booking & payments
Experienced advice & guidance
Regular interaction to keep you on track and confident every step of the way
Customer support team
Our centralised team assist you with bookings, customer queries and communications as needed
Guidance to train your employees in the MWC way and refresher training whenever you need it
Proven marketing methods
Tried, tested and fully tracked campaigns that give the best return on marketing budget
Automated invoicing & accounting
Spend time growing, not on admin, with many accounting processes automated for you