Technology

Meet Gloria

Evolved over more than 20 years, we offer franchise partners a bespoke state-of-the-art IT system which allows them to get on with growth and development – not spend hours bogged down in admin or missing customer visits, like so many window cleaners.

We call our system Gloria, and she is something you simply can't get anywhere else. We’ve invested over £500,000 into her development, focused on increasing efficiencies but also on making her user-friendly, based on our experiences since we began franchising.

Gloria makes each franchise owner around 30% more efficient and gives you an unparalleled amount of data and insight. Want to know how much you spent and made from a marketing campaign? Or where your clusters of customers sit geographically, their average spend, and how they found you? Or how you’re doing six months in versus your original business plan?

All this and so much more comes with just a few clicks. Gloria’s benefits include:

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Customer Communication

Automatically contacts your customers to inform them when you’ll be there

Sales &
Marketing

Proven campaigns to win new customers and upsell additional services to your existing ones…

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Job
Management

Organise your work and your team effectively, efficiently and with complete oversight

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Real-time Information

Live data snapshots and reports, including live tracking against your business plan

Marketing
Analysis

…with detailed insight into each marketing activity’s performance and return on investment

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Timely
Payments

Automatic reminders sent to any late-paying customers, ensuring smooth cash flow 

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Paperless
billing

Better and more convenient for you, your customers and the environment

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Simplified
admin

Reduces your paperwork and automates much of your financial accounting

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Videos

Easy to follow, fun training videos in every section – you don’t need to be an IT boffin!