A no nonsense hard worker with drive and ambition
John Redpath was never one for computers. In fact, having a passion for hands-on, manual work, he never even found time for the internet! A vocational learner and worker, John had found little use for technology in his previous career including 14 years of balancing various roles in the sports and leisure industry. But upon feeling the impact of the pandemic and realising the value that bespoke technology can bring to business operations, he felt that it was the ideal opportunity to enter a role that would give him the chance to forge his own success.
Launched in March 2021, My Window Cleaner (MWC) Cardiff East has not only given John a vocation that allows him to spend time outdoors with happy customers, but his business has equally nurtured his digital understanding and his ability to run an entire operation from one piece of software. For too long, John had worked in jobs that gave him little personal or financial reward.
‘’I wanted to take control of my destiny, I knew I’d need help and so began researching various franchises. The buzzwords that were circulating in the franchise industry at the time were ’pandemic proof’, so it was vital that I did my homework and found a brand that had proven its resilience and ability to adapt to any situation. And through studying various opportunities in several industries, I can honestly say no franchise business has demonstrated that resilience better than MWC.’’
‘’As soon as I engaged with MWC, I immediately got a sense of the values and ethos of the brand which ticked all my boxes,” explained John. “I was reassured from day one that I could make a real success out of my MWC franchise. It’s not only been proven for myself – I’ve seen it happening throughout the network, I feel like MWC is well on the way to becoming the McDonald’s of the window cleaning and associated home services industry!”
Founded in 1996, MWC introduced the UK to the future of the cleaning industry. The FIRST and ONLY nationwide window cleaning franchise brand, MWC has established itself as an exciting, highly profitable opportunity through identifying and leveraging a gap in the market. Offering customers a trustworthy, sophisticated window cleaning, gutter clearance and pressure washing service, MWC is a true family-feel franchise with good old-fashioned values at its heart.
“Considering my previous lack of experience in computing or in the window cleaning industry, it’s a real testament to the franchisor that they put their trust in me and saw what I was capable of,” continued John. “I’d never even owned a laptop before, and I only used the internet to communicate with clients on the phone! But MWC’s industry-leading training provided me with everything I needed, not only to become capable in utilising the brand’s bespoke online management software, but to fully maximise my ability to put smiles on customers’ faces. I’ve always taken so much pride in what I do, and I get so much satisfaction from being able to see the great work we do at MWC.”
Whether it is their first business or whether they are a seasoned entrepreneur seeking pastures new, franchisees are encouraged to fully exploit the success they can achieve within their territories by building a team of passionate and enthusiastic operatives. MWC’s approach of championing exceptional customer service is continuing to set high expectations for a service provider that has traditionally been met with negative experiences. Through recurring income and multiple revenue streams, low overheads, an impressive scope for growth and ongoing development, the opportunity for franchisees is huge.
“Put simply, I’m making more money now than I ever did in my previous roles. Thanks to the thorough training, ongoing support from the franchisor and the viability of the proven model, I’ve never felt lost in the direction my franchise is moving. As a MWC franchisee, I can see how valuable our services are - we’re the market leaders, meaning I’ve got the resources to maintain a competitive edge in my community. Business development is the driving force behind MWC, so there are always new ways I can keep my franchise as up to date as possible, whether it’s equipment or updates to the online management software. I love to learn by doing, and there’s no better place to be able to practise that.”
Today, a network of 24 franchisees operates across the UK. Sophisticated branding, systems, operations and processes have established MWC as the LEADING voice in a saturated but fragmented market, which has seen the franchise receive over 4,500 gleaming 5-star reviews from happy customers. With each franchise territory equipped with the industry’s best equipment and with full access to MWC’s £650k online management software, ‘Gloria’, franchisees have all the tools to become profitable at a consistent rate.
Not only has John proven the scalability of the MWC franchise opportunity, he continues to prove that it is never too late to learn and carve your own path. And having found the franchise that works for him, he has also found the confidence to start his own family by recently getting engaged! The MWC family continues to grow! Through exceeding all financial targets, running his business with discipline and possessing an incredible attitude to work, John is maximising the financial opportunity MWC offers, setting new records across the MWC franchise within his first two years.
“I have so many big plans for my MWC franchise! I want to scale up by getting another van to build a team of operatives and ultimately start offering more employment opportunities to passionate people in the area. I’m already serving roughly 500 members of the community, but why not every member of the community?! My advice to anyone thinking of joining the MWC franchise is to do your research and ensure it’ll work for you. If it ticks your boxes, you’ll have everything you need to make a real success out of your business and a franchisor that wants nothing but the best for you.”
If, like John, you are searching for the franchise opportunity that gives you a new lease of life in your career while giving you opportunities to develop personally, visit: https://www.mywindowcleanerfranchise.co.uk/