Celebrating gleaming results in the WorkBuzz survey
It's not just windows that are gleaming with good results for My Window Cleaner in 2022, as we celebrate being awarded a 5-star rating and ringing endorsements across the board from the latest WorkBuzz survey. My Window Cleaner has successfully demonstrated our position as not only the industry-leading window cleaning franchise, but a trailblazer that is consistently setting new standards in the cleaning industry.
WorkBuzz is an independent organisation that has gathered feedback provided by the franchisees of 200+ brands across the UK since 2011. Franchisees rate their franchisor on key criteria: their training and support for franchisees, leadership, the franchise system, value and rewards, culture and relationships, and general franchisee satisfaction. With My Window Cleaner achieving a 5-star rating, we have established ouselves as a leading brand within the cleaning and services industries.
“We’re delighted to have had our ethos, values and mission affirmed by these fantastic results,” explained our founder, Karen Prewer. “We’ve had so much to celebrate in 2022, and this has been the icing on the cake. As a franchisor, we’re so invested in doing everything possible to help the brand evolve and grow while maintaining incredibly high standards for our dedicated and expert franchise network. We’re thrilled to have our concept proven by the feedback from our franchisees and, more importantly, to have received 100% satisfaction ratings across key areas that we eat, sleep and breathe.”
Not only has My Window Cleaner proven the strength of our bespoke business model and systems, but our innovative franchise is redefining the window cleaning industry with a quality, attentive window cleaning service backed with exceptional customer service.
The results of the survey produce a benchmark for participating franchise brands – My Window Cleaner impressively scored above 85% in all of the key criteria, with five out of the six exceeding 90%. Not only have we proven the strength of our bespoke model and systems, but our innovative franchise is redefining what a quality, attentive window cleaning service looks like today. Highlighting My Window Cleaner’s unmatched systems, brilliant support and leadership and vision for the future, we also proudly received a 100% satisfaction rating from our franchisees in several subcategories. These included Initial Training and Support, Maintaining Standards, Expanding Business, Products and Services, and Going the Extra Mile.
“We’re delighted to award My Window Cleaner with our 5-Star Franchisee Satisfaction status,” said Sharon Weston, Head of Franchising at WorkBuzz. “What makes this award so special is that it’s entirely based on confidential feedback from franchisees and goes into detail about their franchise ownership experience. My Window Cleaner earned the award based on the fact that their network was rated above the franchise industry average across all five of the key areas that we measure, including franchisee relations and training and support. Franchisors like My Window Cleaner – that can demonstrate strength in these areas - are a great place to start for individuals looking to launch a franchise business.”
As we continue to expand and with exciting plans for 2023, we’re keen to hear from others who think they could join our 5-star franchise. Contact us for more information.